Newsletter format problems on Outlook

Have you ever encountered an issue where your emails in Outlook are converted to plain text format, losing all the formatting and images? This problem can be frustrating, especially if you rely on Outlook for your daily communication needs.

Fortunately, there is a simple solution to this issue - upgrading to the latest version of Outlook. By just one click, you can ensure that your emails retain their original formatting and images, and you can enjoy a smoother and more efficient email experience.

In this page, we'll guide you through the steps to upgrade your Outlook application and say goodbye to plain text emails for good.


This is how the outlook old version look, if you're using an older version of Outlook, you may have noticed that your HTML emails are being converted to plain text, resulting in lost formatting and images. This is because older versions of Outlook have compatibility issues with newer email formatting standards, leading to the automatic conversion of HTML emails to plain text.

old look outlook version

Fortunately, there is a simple solution to this problem. To do this, simply click on the 'Try the new Outlook' button located at the top right corner of your Outlook window.

This will switch you to the latest version of Outlook, which supports newer email formatting standards and will prevent your HTML emails from being converted to plain text.

new look outlook version

However, it's important to note that the new version of Outlook may not support PST files, which are used to store email data locally on your computer. If you rely on PST files for your email management, you may want to revert to the previous version of Outlook by just clicking the same button.

Note: This problem is only show on the Outlook application on desktops. Browser version is using the new version of Outlook.

Having problems?

Click the button and let us know by filling out the form

Contact Us